Shipping Policy

Fulfilment options

Sellers may offer shipping, local pickup in the Fort Worth area, or both. The buyer chooses at checkout, and the option chosen appears on the order.

Shipping cost is set by the seller and shown before you pay. Local pickup is arranged directly between buyer and seller through messages.

Handling and carriers

Sellers ship within their stated handling time, typically one to three business days after payment. Supported carriers are USPS, UPS, and FedEx.

Every shipped order must have a carrier and tracking number entered so the buyer can follow it from their dashboard.

Order and shipment status

Orders move through Pending, Paid, Packed, Shipped, Delivered, and where applicable Cancelled or Refunded. Buyers receive a notification at each shipping step.

Lost, late, and damaged packages

If tracking shows no movement for seven business days, or the package is confirmed lost or arrives damaged, open a dispute. Sellers are responsible for packing items adequately and for filing carrier claims.

We do not currently ship outside the United States. Any customs or import charge on a private arrangement is the buyer's responsibility.